Welcome to Shoe Rush Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our footwear products. By accessing this website and making a purchase, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Shoe Rush Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We offer a curated selection of footwear including Boots, Clogs, Flats, Heels, Loafers, Oxfords, Sandals, Slippers, and Sneakers & Athletic Shoes. We strive for accurate product descriptions and images, but slight variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Hygiene Policy

For health and safety reasons, all slippers marked as “Final Sale” cannot be returned unless defective. All other footwear must be returned in unworn condition with original tags attached.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive an order confirmation email with details.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed through secure encrypted channels.

3.3 Pricing and Currency

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered after your order, we will contact you before processing.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain restricted Asian countries and remote regions. International customers are responsible for any customs fees or import taxes.

4.3 Delivery Issues

While we use reliable carriers, delivery times are estimates. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery, provided they are unworn, in original condition with tags attached, and include original packaging.

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Complete the provided return form
  3. Package items securely with all original materials
  4. Ship to our warehouse using a trackable method

5.3 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5.4 Exchanges

Follow the return process and clearly indicate your desired replacement item(s) and size in the return form. Standard shipping rates apply to exchanged items.

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing accurate shipping and payment information. We are not liable for orders lost due to incorrect addresses.

6.2 Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using trackable shipping methods.

6.3 International Returns

International customers must mark returns as “Returned Goods” to avoid customs charges. All customs fees and import taxes are non-refundable.

7. Limitations of Liability

Shoe Rush Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes constitutes acceptance.

10. Governing Law

These Terms shall be governed by the laws of the State of California, USA, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms or our products:

Shoe Rush Shop
31250 Courthouse Dr, Union City, US 94587
Email: [email protected]
Phone: +1 (555) 123-4567 (9am-5pm PST, Monday-Friday)